Client Stories
Hear directly from the utility industry leaders who've partnered with NewGen to navigate complex decisions and build lasting solutions.
Hear directly from the utility industry leaders who've partnered with NewGen to navigate complex decisions and build lasting solutions.
NewGen helped us not only with the citizen and the community engagement and seeing if there is a desire and need for public power, but ultimately, this first phase truly went down the rabbit hole into the details of what our municipalization could potentially cost us. But more importantly, the steps to then become, potentially, our own public power.
We wanted someone who was technically competent, who understood enough of the marketplace, who could do robust analyses. We needed someone that knew the industry and had enough rigor to present technical information that was fact based.
NewGen was very helpful in helping us determine the proper rates for our water system and wastewater system. Their team was always available for questions, turnaround for documents and meetings were spot on, and communication was always clear and easy to understand. Will continue to use NewGen for our rate studies in the future.
NewGen's Team helped Recycle Saline connect with our community with our Trash and Recycling Survey. The feedback they gathered gave us valuable insight into what residents want and need when it comes to recycling. Their team made the entire process simple and effective.
Due to the thoroughness of the information presented by NewGen, City Council approved the changes that needed to occur with the rates. The City would not have been able to accomplish this without the expertise of NewGen.
The NewGen team was outstanding to work with. They took the time to understand our needs, demonstrated great professionalism throughout the process, and helped us navigate several external complexities with ease. We have worked with them several times and continue to be impressed with their commitment and expertise.
We retained NewGen's services to assist with a complex rate study for a local water supplier as it planned a rate increase to account for impending, large-scale capital improvements. NewGen made it look easy and provided us with a product that withstood both public and legal scrutiny, making the whole process as painless as possible.
NewGen demonstrated a commitment to understanding our objectives. Their ability to build and maintain a strong client relationship stood out immediately. They produced high-quality deliverables on extremely tight timelines. Their ability to remain steady and flexible under changing circumstances was invaluable.
Let's discuss how NewGen can help your utility achieve its goals.
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