NewGen Business

Thoughtful Decision Making in Uncertain Times

Providing public and utility services that are affordable, reliable, and sustainable in a complex and changing landscape is difficult. NewGen collaborates with our clients to apply the latest market insights, technologies, and tactics to support recommendations that empower decision-makers with actionable strategies to maximize the future.
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Markets We Serve

NewGen is a Management and Economic consulting firm serving the utility industry and market. We provide nationally recognized expertise in strategy, financial, valuation, stakeholder, and sustainability services for energy, natural gas, solid waste, stormwater, water, and wastewater utilities.

News & Events

Upcoming Events

5 Oct
Texas Municipal League Annual Conference and Exhibition
Henry B. Gonzalez Convention Center
10/5/2022 - 10/7/2022
[Conferences]
Texas Municipal League Annual Conference and Exhibition

NewGen looks forward to sponsoring and attending TML’s Annual Conference.

Date 10/5/2022 - 10/7/2022

NewGen looks forward to sponsoring and attending TML’s Annual Conference.

2 Nov
Government Finance Officers Association Fall Conference
The Westin Riverwalk
11/2/2022 - 11/4/2022
[Conferences]
Government Finance Officers Association Fall Conference

NewGen looks forward to sponsoring and attending GFOA’s Fall Conference in San Antonio, TX.

11/2/2022 - 11/4/2022

NewGen looks forward to sponsoring and attending GFOA’s Fall Conference in San Antonio, TX.

13 Nov
American Public Power Association Customer Connections Conference
Hyatt Regency Minneapolis
11/13/2022 - 11/16/2022
[Conferences]
American Public Power Association Customer Connections Conference

NewGen looks forward to attending APPA’s Customer Connections Conference.

11/13/2022 - 11/16/2022

NewGen looks forward to attending APPA’s Customer Connections Conference.

15 Nov
Colorado Government Finance Officers Association Annual Conference
Grand Junction, CO
11/15/2022 - 11/18/2022
[Conferences]
Colorado Government Finance Officers Association Annual Conference

NewGen looks forward to sponsoring and attending the Colorado GFOA’s Annual Conference in Grand Junction.

11/15/2022 - 11/18/2022

NewGen looks forward to sponsoring and attending the Colorado GFOA’s Annual Conference in Grand Junction.

16 Nov
Tennessee Valley Public Power Association Human Resources Management Conference
The Chattanoogan
11/16/2022 - 11/18/2022
[Conferences]
Tennessee Valley Public Power Association Human Resources Management Conference

NewGen looks forward to sponsoring and attending TVPPA’s Human Resources Management Conference.

11/16/2022 - 11/18/2022

NewGen looks forward to sponsoring and attending TVPPA’s Human Resources Management Conference.

Increased Water Consumption is Coming

As we look forward to spring planting and summer watering, water utilities have the opportunity to proactively educate and remind customers to be mindful of their water use to control water bills. It is also a great time to remind customers, some of whom are new and are hearing it for the first time, about your investments in advanced metering infrastructure (AMI), customer portals, or other valuable resources that you have provided them, so they are more informed and can better conserve. In our experience, residents and utility leadership value proactive outreach efforts. This is especially important if you had a rate change since last summer. Slight increases without rate design changes may see only marginal differences in peak month bills. On the other hand, if your utility changed rate design, by introducing or increasing volumetric price signals in a tiered rate design, you have an excellent opportunity in the next two months. If you feel your current messaging efforts are seldom read and ineffective, you may also consider other avenues. In addition to the required bill insert, we have seen positive results with social media, paid ad space in local papers, and even signs around the community.