We do more than deliver reports; we develop defensible strategies, step by step.
01
Listen & Learn
We start by understanding your utility—your data, operational realities, and regulatory environment. This ensures our analysis reflects the realities you face every day.
02
Transparent Modeling
No black-box models. We build tools your team can understand and use. We walk you through the logic, so you can confidently explain the results and use the tool after the project ends.
03
Strategic Options
We present realistic paths forward that clearly outline trade-offs, helping you balance financial stability with community priorities.
04
Defensible Action
We stand by our work. We equip you with clear analysis and a strong narrative so your decisions stand up to scrutiny from regulators, stakeholders, and governing boards.
Hear directly from the city and utility leaders who've partnered with NewGen to engage their communities, navigate complex rate and policy decisions, and build support for long-term infrastructure solutions.
Valley Center's Story
NewGen helped us not only with the citizen and the community engagement and seeing if there is a desire and need for public power, but ultimately, this first phase truly went down the rabbit hole into the details of what our municipalization could potentially cost us. But more importantly, the steps to then become, potentially, our own public power.
Brent Clark
City Administrator
Ann Arbor's Experience
We wanted someone who was technically competent, who understood enough of the marketplace,
who could do robust analyses. We needed someone that knew the industry and had enough rigor
to present technical information that was fact based.
Missy Stults
Sustainability & Innovations Director
NewGen was very helpful in helping us determine the proper rates for our water system and wastewater system. Their team was always available for questions, turnaround for documents and meetings were spot on, and communication was always clear and easy to understand. Will continue to use NewGen for our rate studies in the future.
William Bissette
General Manager of Public Utilities, City of Brenham
NewGen's Team helped Recycle Saline connect with our community with our Trash and Recycling Survey. The feedback they gathered gave us valuable insight into what residents want and need when it comes to recycling. Their team made the entire process simple and effective.
Tiffany Dunn
Executive Director, Recycle Saline
Due to the thoroughness of the information presented by NewGen, City Council approved the changes that needed to occur with the rates. The City would not have been able to accomplish this without the expertise of NewGen.